Every LYOR timepiece is created with a single ambition: to combine distinctive design, refined craftsmanship, and everyday reliability.

Each creation reflects the values of the House through carefully selected materials, meticulous finishing, and a timeless aesthetic designed to be worn with confidence. Every detail is thoughtfully considered to deliver comfort, durability, and a strong presence on the wrist.

Before leaving our workshop, every LYOR watch undergoes a rigorous quality inspection and is presented in its signature packaging, accompanied by its LYOR Passport of Authenticity.

General Features

• Premium stainless steel construction

• Scratch-resistant sapphire crystal

• Reliable quartz movement

• Premium strap selected for each model

• Signature LYOR presentation box

• LYOR Passport of Authenticity

At LYOR, every timepiece is carefully inspected before shipment to ensure it meets our quality standards.

For this reason, all sales are final. Returns, exchanges, or refunds are not accepted once an order has been confirmed, except in the case of a manufacturing defect or shipping damage.

Domaged or Defective Items

If your watch arrives damaged or presents a manufacturing defect, you must notify LYOR within 48 hours of receiving your package.

To submit a claim, please provide:

• Your order number

• Clear photographs of the watch

• Photographs of the shipping box and packaging

• A brief description of the issue

Claims submitted after 48 hours from the confirmed delivery date cannot be accepted.

If your claim is approved, LYOR will repair, replace, or refund the defective item at its sole discretion.

Contact

For any assistance, please contact our Customer Care team:

info@lyor.ch

Every LYOR timepiece is prepared with the utmost care before shipment.

Each watch undergoes a final quality inspection, is carefully packaged in its signature presentation box, and is accompanied by its LYOR Passport of Authenticity.

Order Processing

Orders are processed within 2 to 5 business days after payment confirmation.

Shipping

All orders are shipped with trusted international carriers and include a tracking number.

Delivery times may vary depending on the destination country.

Shipping Costs

Shipping fees are calculated during checkout according to the destination and selected shipping method.

Customs duties, import taxes, and local fees remain the responsibility of the customer.

Secure Delivery

Every LYOR watch is shipped in secure protective packaging to ensure it arrives in perfect condition.

If your package arrives visibly damaged, please contact info@lyor.ch within 48 hours of delivery.